Intro: How to Develop a Website Redesign Strategy That Guarantees Results Written by Rebecca Churt at Hubspot.com Visuals by patmillssullivan June 9, 2020 (a repost) So... you want to redesign your website. A redesign can be a huge success - or a total flop. It can also be a long and tedious undertaking, which is why every redesign needs to start with a clear vision and/or problem to solve.  And the better you are at defining that vision at the very beginning, the more successful your redesign will be -- and the smoother the entire process will be as well. That's why we set out to create a helpful guide and worksheet that any inbound marketer can use to plan a successful website redesign.Whether you’re working with an agency or redesigning your site in house, our guide will help you strategize your website redesign and the accompanying tracking worksheet will enable you to track your progress as you move beyond strategy and into each stage of your redesign. We've identified seven steps of website redesign: strategy, plan, design, build, optimize, launch, and analyze. But none of the latter six stages will be effective without putting a lot of focus on that first stage: strategy. Let's go into detail about what you should consider at the strategy stage so you can embark on a website [...]

Step 1: Benchmark Your Current Metrics Written by Rebecca Churt at Hubspot.com Visuals by patmillssullivan| June 9, 2020  Before you begin planning your redesign, document your current performance metrics. Start by analyzing your existing site over its history in areas such as: Number of visits/visitors/unique visitors (monthly average) Bounce rate (monthly average) Time on site (monthly average)  Top-performing keywords (in terms of rank, traffic, and lead generation) Number of inbound linking domains  Total number of new leads/form submissions (per month) Total amount of sales generated (per month) Total number of pages indexed Total number of pages that receive traffic If you don’t have access to this information, then I absolutely recommend adding tools like Google Analytics and HubSpot’s Marketing Analytics for better tracking and visibility into your website's performance. Furthermore, make note of which tools you used to identify each of these particular benchmarks. Ideally, you’ll want to use those same exact tools when collecting post-design metrics.  Otherwise, you’ll be comparing apples to oranges!

Step 2: Determine Your Website Redesign Goals Written by Rebecca Churt at Hubspot.com Visuals by patmillssullivan June 9, 2020 When considering a redesign, there should always be a good reason behind it. We speak with a lot of marketers at HubSpot, and we often hear flimsy reasoning like “it’s been a while since we’ve done one,” or "my competitor just did a redesign." These reasons just aren't good enough. Remember: It’s not just about how your site looks, but rather how it works. Be really clear about why you’re doing the redesign in the first place, and tie those goals to measureable results. Then communicate your goals with your team, designer, or agency. Consider the following data-driven objectives for your own website: Increasing number of visits/visitors Reducing bounce rate Increasing time on site Improving domain authority Increasing number of new leads/form submissions Increasing total amount of sales generated Enhancing current SEO rankings for important keywords Many of these metrics-driving goals are dependent on one other. For example, in order to generate more conversions, you may also need to increase traffic while decreasing your site's bounce rate.

Step 2: Determine Your Website Redesign Goals Written by Rebecca Churt at Hubspot.com Visuals by patmillssullivan June 9, 2020 Before you begin crafting your new website design and content, you need to be crystal clear about your desired branding, messaging, and your unique value proposition so it’s consistent across your entire website. A new visitor should immediately understand what you do, how it relates to them, and why they should stay on your site and not flee to your competitors'. Think about whether you plan to change your branding and/or messaging, of if it will stay the same? If you plan to change it, what about it needs to change? Answer these questions within your website redesign planning worksheet so you can keep these changes top of mind while you embark on the rest of your redesign. As you're developing your messaging, use clear, concise language, and avoid using industry jargon (AKA gobbledygook ) that makes you sound more like a business babbling robot than a human. Consider the following example of how we could describe HubSpot in a gobbledygook way: HubSpot helps companies across multiple countries reduce churn by backfilling the sales pipeline with highly qualified traffic that [...]

Step 4: Define Your Buyer Persona(s) Written by Rebecca Churt at Hubspot.com Visuals by patmillssullivan November 5, 2016 (a repost) Your website is not just about you. And when your visitors land on your website, they're asking themselves, “What’s in it for me?” Speak to them in their language by strategizing your design and content around your business' buyer personas. A buyer persona is a theoretical manifestation of your business' ideal customers. They are fictional representations based on real data about customer demographics and online behavior, along with educated speculation about their personal histories, motivations, and concerns. For instance, if you're a marketing manager at a hotel who is looking to bring in new business, you might target five different buyer personas: an independent business traveler, a corporate travel manager, an event planner, a vacationing family, and a couple planning their wedding reception. Make sure you clearly identify your buyer personas so you can shape your website redesign strategy around the website visitors that matter most to you. For help with this, check out our handy buyer personas template -- and accompanying blog post -- to help you research and create detailed buyer personas. Is your target audience changing as [...]